Do We Need Another Credit Bureau?

Posted by JohnUlzheimer | Credit Card Blog | Thursday 17 December 2009 9:00 am

I can hear the naysayers now, "Not only do we not need more credit bureaus, but we need fewer credit bureaus." No, no, no. Let's think about this for a moment. Right now there are three nationally recognized credit bureaus: Experian, TransUnion, and Equifax. And there are many smaller credit bureaus that service local geographies, have less-than-full/complete national coverage, or act as "affiliates" of one of the national credit bureaus; CSC and CBCInnovis are examples of these. And then you have "sales agents", companies that sell to and service customers who buy credit data from one of the big three: Noesis Data and ChoiceData are examples of Equifax sales agents. You also have a small army of companies who "broker" credit data, meaning they buy and sell it to others; Credco and Kroll are examples. And finally, you have companies that are defined by federal law as being a consumer reporting agencies, but they are not CREDIT reporting agencies; ChoicePoint, Intelius, and LexisNexis (which now owns ChoicePoint) are examples.

This might sound like a crowded marketplace to some, but I'm of the opinion that we don't need fewer credit bureaus or even the same number of credit bureaus. I believe we need more credit bureaus – at least three more, in fact. This would serve to make credit more affordable as the cost of credit reports sold to lenders, which we end up paying for somehow, would be less expensive. And, more importantly, it would force the "old guard" credit bureaus to do a better job with our credit file data. And, most importantly, it would likely force the old guard to seriously consider trashing their current "once-a-month" credit file updating practices to a more real-time system where your credit data would be updated dynamically. Imagine that every charge you make, every online payment... updated in seconds rather than in weeks. That would also mean credit scores that represent our actual current credit experience... not our credit experience from 30 days ago.

More, newer, credit bureaus would also mean more competition for the consumer's dollar. Right now, if you compared the consumer offerings of the big three credit bureaus, you'd see that they are pretty much the same; credit reports, credit scores, and credit monitoring. Sure, there are some unique offerings, but by and large it's all the same stuff. I always use the beverage industry as a great comparison. You have two dominant players (Coke and Pepsi), several secondary players (Dr. Pepper, Seven UP, and RC Cola), and a slew of newer players who are pushing "the big boys" to evolve and do better.

?Where would these newer bureaus come from? I'll save that one for myself. I need something to work on when I retire.

John Ulzheimer – Credit scoring and credit reporting expert and author, John is the President of Consumer Education for Credit.com. Formerly with Equifax and Fair Isaac, John shares his unique insight of the inner workings of credit scoring models and the credit reporting industry on CreditBloggers.com.

It’s Been An Expensive Few Years For The Credit Bureaus

Posted by JohnUlzheimer | Credit Card Blog | Wednesday 16 December 2009 11:36 am

Two fairly significant class action lawsuits were settled this year and last between TransUnion, Experian, Equifax and millions of consumer plaintiffs.

The first is the "TransUnion Privacy" lawsuit. TransUnion was accused of selling lists containing personal and financial consumer information to third parties for marketing purposes not in accordance with the FCRA and agreed to a $75,000,000 settlement. I believe this is the largest FCRA settlement amount ever.  The settlement has been approved and all objections to the settlement have been overruled. 

The second is the "White/Hernandez" case.  All three credit reporting agencies were accused of not properly updating debts that were discharged in a Chapter 7 bankruptcy. After years of litigation, the parties agreed on a $45,000,000 settlement, which will be divided and paid equally by the three credit bureaus. I believe this is the second largest FCRA settlement ever. And while the settlement amount has been agreed upon, this one isn't a done deal yet. There is a final fairness hearing in San Francisco in early January 2010, and there will likely be objectors to the terms of the settlement. Stay tuned about this one. 

Links to each of the settlement administrator websites where you can learn more about each of the lawsuits and review the actual court documents:

https://www.listclassaction.com/ and http://www.bankruptcydischargesettlement.com/index.php3

John Ulzheimer – Credit scoring and credit reporting expert and author, John is the President of Consumer Education for Credit.com. Formerly with Equifax and Fair Isaac, John shares his unique insight of the inner workings of credit scoring models and the credit reporting industry on CreditBloggers.com.

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