Small Credit Card Charges Could Mean a Big Problem

Posted by Gerri_Detweiler | Credit Card Blog | Wednesday 25 August 2010 10:57 am

You see a small charge on your credit card you don’t recognize.

What do you do?

Small charges you don’t recognize can be a sign of a bigger problem. The New York Times takes a look at a lawsuit filed in March by the Federal Trade Commission, which claims that during the past four years, scammers raked in more than $10 million by putting small bogus charges – ranging from twenty cents to $9 – on consumers’ credit and debit cards. And in a scheme that apparently has dragged out for more than a year, scammers have made fake $1 purchases on iTunes customers' accounts, only to follow up with increasingly larger ones, sometimes totaling hundreds of dollars.

An unknown charge could mean your account was compromised. Or it could just be that you don’t recognize the name of the company billing you for a purchase you made. After all, merchants have a limited number of characters with which to describe their products and services on statements, and those descriptions can be cryptic.

So what should you do when you find an odd charge on your credit or debit card statement? Here’s how I would handle it:

1.    Call the merchant to find out whether the charge is for an item you actually purchased. If the phone call doesn’t clear it up,

2.    Call your credit card company and file a dispute.

3.    If you believe your card number has been compromised – especially in the case of a debit card – cancel the card and ask for a replacement with a new number.

Remember, under the federal Fair Credit Billing Act, the most you can be held liable for is $50 in unauthorized purchases, and that's only if the card was physically presented in the transaction. Most card companies won't even hold you responsible for that if you notified them of the fraud promptly.

However, you have to read your statements to identify fraudulent charges – especially the small ones that are easy to overlook.


Gerri Detweiler – Personal finance author and Credit Advisor for Credit.com, Gerri contributes budgeting, debt recovery and savings information online. She is also the co-author of Reduce Debt, Reduce Stress: Real Life Solutions for Your Credit Crisis.

Protecting Homeowners’ Credit History Act

Posted by JohnUlzheimer | Credit Card Blog | Thursday 19 August 2010 3:36 pm

Congresswoman Jackie Speier introduced the Protecting Homeowners' Credit History Act on July 15, stating, "Homeowners shouldn't have their credit scores damaged for doing the right thing. Rather than rewarding responsible homeowners who modify their mortgage payments to keep their homes, the credit reporting system punishes them."

Of course, she's partially right and partially wrong.

The loan modification process has largely been a train wreck since day one. Originally mortgages were reported to the credit bureaus as a "Partial Payment Plan" – which is considered a major derogatory item in your credit scores. Further, delinquent payments now pollute credit reports thanks to the mortgage lender requiring the homeowner to make less than their contractual payment just to prove that they can. Add to that the workload disasters that are causing some loan modification applications to take 6-9 months to be processed, and then denied, and you have a failure of epic proportions, which is considered a major derogatory item by credit scoring models.

Bofa-loan-modification

She's wrong about the fact that this is a credit reporting issue and that consumers are being punished by the reporting system. The credit bureaus did not create HAMP. They also did not create a 6-9 month backlog of applications causing ascending late payments as the homeowner makes their partial monthly payment, at the lenders request.

While shielding a consumer's credit report from the fallout of a loan modification is a solid hypothesis, it might not be the right thing to do. If research yields findings that consumers who modify their loans are an elevated credit risk then the negative credit impact was warranted. But we don't know this yet because we've yet to see whether there is sufficient performance among consumers who've modified loans.

What we do know is this: Many consumers are simply trying to lower their monthly payments through a formal process with their mortgage lender. Does that sound familiar? It should, it's called a refinance. Assuming that the desire for a lower payment equates to a riskier borrower has not been proven and seems misplaced considering that we'd all like lower payments, for everyone.

What the legislation should include, and I don't believe it does, is a requirement that ALL loan modification applications must be fully processed within 30 days. That would all but guarantee no credit impact at all. The requirement to prove that you can pay less than you have been paying is comical and shouldn't be a requirement of the program. This would get HAMP back on the right track.

John Ulzheimer – Credit scoring and credit reporting expert and author, John is the President of Consumer Education for Credit.com. Formerly with Equifax and Fair Isaac, John shares his unique insight of the inner workings of credit scoring models and the credit reporting industry on CreditBloggers.com.

Financial Reform Legislation: A Few Highlights

Posted by Gerri_Detweiler | Credit Card Blog | Wednesday 19 May 2010 2:21 pm

The Restoring American Financial Stability Act of 2010 (S. 3217) is being debated in the Senate this week. A search this morning turned up 378 amendments proposed so far. Not all of these amendments will be voted on by the Senate, and even if they are passed, the House and Senate versions must be reconciled. But in the meantime, I thought I would highlight a few that I find of particular interest:

The Senate approved an amendment proposed by Assistant Senate Majority Leader Dick Durbin (D-IL) directing the Fed to issue rules to ensure that debit interchange fees, (or "swipe fees") are reasonable and proportional to the processing costs incurred has been passed by the Senate. Businesses that accept plastic have been pushing hard for legislation to regulate the “interchange” fee they pay when they accept debit and credit cards. This amendment would also allow merchants to impose minimum purchase floors when customers pay with debit or credit.

Yesterday, the Senate passed a compromise amendment sponsored by Sen. Thomas R. Carper (D-DE) that has left some consumer advocates concerned that state regulators will not be able to fully protect their citizens against financial abuses. It does, however, give state Attorney Generals the opportunity to play a role in enforcing rules developed by the Consumer Financial Protection Bureau.

Last week, the Debt Settlement Consumer Protection Act was introduced by Senator Charles Schumer (D-NY). It would crack down on abuses in the debt settlement/debt negotiation industry by requiring detailed disclosures and limiting fees. While we shared some concerns with Schumer’s staff over the specifics of the legislation, we agree that this industry has some serious problems that need to be addressed. This amendment, which I cover in more detail in another article, has not been considered yet so it may not end up in the final bill.

Some are predicting this legislation could be voted on as early as tomorrow. We'll be watching.



Gerri Detweiler – Personal finance author and Credit Advisor for Credit.com, Gerri contributes budgeting, debt recovery and savings information online. She is also the co-author of Reduce Debt, Reduce Stress: Real Life Solutions for Solving Your Credit Crisis.

It’s Official: 2009 Sets Record for FDCPA Lawsuits

Posted by JohnUlzheimer | Credit Card Blog | Thursday 14 January 2010 12:14 pm

Early last year, I predicted a record number of consumer credit protection lawsuits would be filed in 2009. The basis for my opinion was the fact that the number of consumer protection lawsuits filed in 2007 was so much higher than in 2006. Well, the final numbers are in, and they are staggering.

According to Jack Gordon, CEO of Michigan-based WebRecon that tracks FDCPA lawsuits and other consumer rights litigation, 2009 has ended and the number of FDCPA lawsuits has shattered 2008's record number. There were 8,287 FDCPA lawsuits filed in 2009, which is up from 5,188 filed in 2008. The number of FCRA lawsuits filed in 2009 was 1,174 compared to 1,164 in 2008.

The FDCPA, or Fair Debt Collection Practices Act, protects consumers from abusive collection practices by debt collectors. And with 2008 and 2009 being record years for credit card defaults, it's not a surprise that more bad debt has been consigned or outright purchased by debt buyers for the purposes of collection. And while the law does do a good job protecting consumers from the bad apples within the collection industry, some would say that it goes too far and hamstrings collection efforts.

The FCRA, or Fair Credit Reporting Act, provides for the accuracy and fairness of credit reporting. It also mandates that the credit reporting agencies adopt reasonable procedures to ensure maximum possible accuracy of credit reports.

What does 2010 hold for consumer protection lawsuits? Many experts, including this one, predict more of the same.

John Ulzheimer – Credit scoring and credit reporting expert and author, John is the President of Consumer Education for Credit.com. Formerly with Equifax and Fair Isaac, John shares his unique insight of the inner workings of credit scoring models and the credit reporting industry on CreditBloggers.com.

Seasons of temperate zones Wordpress Theme