Just Received a 1099-C? Don’t Freak Out!

Over the past week we’ve been flooded with panicked questions from taxpayers who are freaking out after have receiving 1099-C or 1099-A forms for debts that were forgiven, never paid back or wiped out in bankruptcy. The main theme of these questions is “Do I have to pay taxes on the amount on the 1099-C (or 1099-A)?”—usually followed by “HELP!!?”

My first piece of advice: Take a deep breath! You may not have to pay taxes on the amount of the income listed on the 1099-C or 1099-A.

At the same time, doing nothing is not an option. If you got a 1099-C or 1099-A, so did the IRS. That means you must explain to the IRS why that amount should not be included in your income. If you don’t, the IRS will assume that money counts toward your income and you may either get a smaller tax refund than you expected or, worse: A bill from the IRS.

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How can you avoid including that amount in your taxable income? By showing that you qualify for an exclusion or exception. I described these in my previous article, How to Avoid Taxes on Cancelled Debt, and more details are also available on the IRS website.  You may be able to simply fill out Form 982, claim an exclusion or exception, and be done with it. Sometimes it’s more complicated than that, though, and you need to work with a tax professional.

[Infographic: What to Do If You Get a 1099-C]

Here are a couple of examples of questions we received recently about 1099-Cs:

1099-C for Debt Wiped Out in Bankruptcy

I included my automobile with my bankruptcy in 2010, it was a Chapter 7. However I received a 1099 for the car that I included in the bankruptcy. What do I do now? Must I pay the taxes on this large amount even though it was included in my bankruptcy? Please help.

Debt that was discharged in bankruptcy can be excluded from your taxable income. Take a look at Form 982. At the top of the form you’ll see box 1 a. Discharge of indebtedness in a title 11 case. (Don’t be confused by the reference to “Title 11″—that’s just the part of U.S. Code that covers bankruptcy).  You can check that box. Then on Line 2, you’ll put the amount that was discharged in your bankruptcy for that debt and any others that were reported on a 1099-C. That amount will be excluded from your income. It should be simple enough.

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Student Loans Cancellation

My student loans were discharged. I am on Social Security. Do I have to file the 1099-C I received for $62,000? My student loans were discharged due to total disability and I don’t file taxes because Social Security is non-taxable….HELP!!!!

First, keep in mind you don’t file the 1099-C; the lender does. A copy has already been sent to the IRS. So you must now demonstrate to them that part or all of that “income” is not taxable. How do you do that? By figuring out whether you qualify for an exclusion or an exception, and if you do, filing form 982.

You mention that your student loans were “discharged.” Do you mean discharged in bankruptcy? Or do you mean they were cancelled due to your total disability? If they were discharged in bankruptcy, then read the previous question and answer for more information on how to claim the exclusion for bankruptcy debts.

[Related Article: How to Avoid Taxes on Cancelled Debt]

If they were cancelled, however, then it’s not quite as simple. According to the IRS, “Generally, if you are responsible for making loan payments, and the loan is cancelled (forgiven), you must include the amount that was forgiven in your gross income for tax purposes.” There is an exception for student loans that were used to attend a qualified educational institution and were cancelled because you worked for a certain period of time in certain professions. (An example would be a doctor who works in a qualified low-income area.) I didn’t find any reference to an exception or exclusion for student loan debt that was cancelled due to disability, though.

However, you may qualify to have part or all of the $62,000 excluded from your income if you are considered by the IRS to be insolvent. You’ll see a simplified example of how that works on our Infographic: What to Do If You Get a 1099-C. Review Form 982 and the instructions to see if you feel comfortable filling it out yourself. If not, your disability may qualify you for free or low-cost tax help through the Volunteer Income Tax Assistance Program.

Please keep in mind that I am a credit expert, not a tax expert, and the information in this post is strictly for educational purposes. See a tax professional or contact the IRS for help with your individual situation!

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Image: nate steiner, via Flickr.com

5 Sticky Utility Bill Problems & What to Do About Them

The first year I lived in Florida, I was amused by the temperatures that Floridians considered “cold” in winter. But I wasn’t laughing when I got my first January electric bill and discovered just how much it costs to heat a Florida home in the winter. More recently, a leak in the pump of our in-ground pool left me with a water bill three times the normal amount. While that bill put a dent in our budget, I was fortunate that I was able to handle it. But I know that’s not always easy if you’re on limited income, or on a fixed income due to retirement or disability.

What happens if you run into problems with a utility bill? What are your rights?

[Infographic: What To Do If A Debt Collector Calls]

To get answers to some of the most common problems facing customers, I spent time talking with Charlie Harak, managing attorney for the National Consumer Law Center.  He’s also the coauthor of The National Consumer Law Center Guide to The Right of Utility Consumers.

Harak says the first thing to understand is that most consumer protections apply only to gas and electric services. “Water is usually provided by a government provider (municipal and rural electric co-op) which is far less regulated,” he said. Similarly, propane or heating oil that is delivered is typically not regulated.  Furthermore, he says there are no federal laws that specifically address the rights of utility customers. Those rights fall under state laws.

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As the NCLC guide explains, gas and electric service is typically regulated by state Public Utility Commissions (PUCs). Services may be provided by Investor Owned Utilities (IOUs), government-owned entities (munis), or rural electric cooperatives (co-ops). Among the three, IOUs are often the most highly regulated.

With that background in mind, here are five common utility bill problems, and what you can do about them.

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I just heard from a debt collector about a very old utility bill. Isn’t there a statute of limitations for these debts?

Yes, the statute of limitations may prevent a utility company, or debt collector who purchased one of these old debts, from successfully suing you to collect. That time period is based on state law, and will typically be “the same as the statute of limitations for contract actions,” says Harak.  However, it’s not a good idea to ignore calls or letters about an old debt. If the company or collector takes you to court and you don’t show up to raise the statute of limitations as a defense, they may get a default judgment against you.

Third-party debt collectors who collect consumer debts (including utility bills) are regulated under the federal Fair Debt Collection Practices Act. Anytime a debt collector contacts you about a debt you have the right to receive a debt collection notice by mail (if they called you first), and then to request written validation of that debt. That gives you time to research the debt to figure out whether you owe it and what you can do about it.

If you confirm the debt is outside the statute of limitations, you can write the debt collector explaining that you know the debt is too old, and ask them not to contact you again. (The FDCPA applies only to outside collection agencies, not to companies collecting their own debts.)

At the same time, you may not be able to get service again if you have an outstanding unpaid bill. If you continue to live in that utility company’s service area, you may need to find a way to pay the bill to avoid future problems.

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 Old utility bills, Co-signing, Skyrocketing charges »

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How to Build Your Credit Responsibly

If you have a new credit card, one reason you might have gotten it is so that you can use it to finance purchases you might otherwise have had a hard time making. You may also have secured the card to help you rebuild your credit standing.

If that’s the case, there are a few things you should know about how to manage that account to boost your score as quickly as possible. Perhaps the most important thing is to only use your card for payments that you don’t make every day. Putting lunch or a cup of coffee on your credit card might get you into bad spending habits and cause you to put more debt onto the card than you can reasonably afford. In fact, you might want to consider only spending as much on the card as you can pay back every month to keep yourself headed in the right direction.

[Article: 7 Reasons to Hate & Love Your Credit Card]

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Along those same lines, if you do end up racking up more debt than you can pay back in a single month, it’s important that you at least pay back more than the minimum. Again, this is to ensure that you don’t get into bad habits, because only paying the minimum every month will keep you in debt much longer than you’d probably like.

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As a general rule of thumb, you should try to keep your debt to 10 percent or less of your card’s total credit limit. That’s because 30 percent of your credit rating is based on just the amount of credit you use at any given time, and the less you utilize, the better. There is a myth that lenders want you to have at least some debt outstanding all the time, but it’s not true; the closer your balance is to zero, the better off you’ll be both financially and in terms of a maintaining a strong credit rating.

Of course, when you’re opening a new credit card account, you should take a look at all the ways in which it might affect your finances. Consider things like whether you’re able to make all the payments you need to—on time and in full—as well as if it might affect your ability to pay other bills.

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More Consumers Paying Down Debt

The recent recession drastically changed the way consumers felt about and handled their outstanding debts, and the renewed attention to paying down their balances was reflected in the drops in loan delinquency over the course of 2011.

Consumers not only continued to cut their outstanding debt, but also made more conscientious efforts to make on-time payments last year, according to the latest National Credit Trends Report from the credit monitoring bureau Equifax. In all, the amount owed across all types of consumer debt slipped to $11.1 trillion, a drop of nearly 11 percent from the all-time high of $12.4 trillion in October 2008.

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The most appreciable drops in consumer loan delinquency were, perhaps not surprisingly, observed in credit cards issued by banks, the report said. In all, the number of these accounts 60 days or more behind on their payments dropped by 29 percent during 2011. Meanwhile, 60-day delinquencies for credit cards issued by retailers fell by 15 percent.

This shift in consumer payment habits, as well as in consumers’ attitudes toward opening new accounts now that the economy is improving, has prompted both banks and retailers to begin issuing new accounts to consumers who might not have had access to them during and right after the recession. Origination of new credit cards issued by banks to subprime borrowers—who would not have been able to get a new account as recently as a few months prior to the start of 2011—climbed 48 percent overall, and were 22 percent higher in October than the same month a year prior, the report said. In addition, retailers saw four years of declines in new account origination reverse itself, as consumers opened 26.8 million cards between January and October, up 7 percent from 2010′s total.

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“More than 63 percent of all past due balances are from loans originated between 2005 and 2007, and as the industry continues to isolate and manage those vintages, I would expect to see continued improvement in delinquency rates as a result,” said Michael Koukounas, senior vice president of analytics for Equifax.

The end of the year saw consumers’ outstanding credit card debt start to tick up for the first time in a while.

Is Your Health Insurer Ruining Your Credit?

If you have ever puzzled over a hospital or doctor bill and whether you are supposed to pay it, then join the ranks of millions of Americans equally confused by medical bills. One national study found that 40% of American adults do not understand these bills well enough to know why they owe the outstanding balance or if it is correct.

Other studies, including those by the American Medical Association, have revealed that one of every five claims is inaccurately processed by health insurers. To add to the confusion, many bills from hospitals and doctors arrive months after treatment, further clouding the reason for the bill and the amount due.

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Many people are tempted to wait for clarity. They set the bills aside with the hope that their insurer will pay the claim. This is a big mistake, since delaying payment can result in the medical bill being turned over to a collection agency. Once there, it will likely lead to future headaches.

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300 Billion Reasons to Pay Attention to Your Medical Bills

Total healthcare spending in America amounted to $2.6 trillion in 2010. Of this total, $300 billion was paid out of pocket, for example, through deductibles and co-payment fees. The growth in out of pocket spending accelerated between 2009 and 2010 as more people switched to higher deductible plans or increased co-payments in exchange for lower premium costs.

Paying more up front for healthcare is becoming commonplace for insured patients. But keep in mind; providers want to be paid for their services. When they do not receive prompt payments, they initiate action similar to other businesses and send the bills to collection.

[Related Articles: Can Medical Debts Prevent You From Getting a Job?]

Once in Collection, Doing the Right Thing is Not Enough

Contrary to what many believe, medical debt can hurt your credit score. Thirty million Americans are contacted annually by collection agencies for unpaid medical bills. Patients frequently claim confusion led them to allow bills to go past the due date or be sent to a collection agency. According to studies published in the Federal Reserve Bulletin, more than half of all collection accounts on credit reports are medical in nature.

Collection agencies routinely report medical bills to the credit bureaus. They view all collection accounts as “delinquent” with no regard for why the bills were sent to collection. Many people, upon hearing from a collection agency, promptly pay the medical bill in full. After doing so, they are often surprised to find that these accounts stay on their credit report.

Medical collection accounts can linger for up to seven years, even with a balance due of ZERO. Collection accounts are reported in the credit history section of a credit report which accounts for 35% of a credit score. Because of this, these fully paid “delinquent” medical bills can sting. One or two recent medical collections can lower a credit score by 50 to 100 points. Such a significant reduction in a score will dramatically increase the cost of a mortgage or the interest rate on a credit card.

[Infographic: How Much is Your FICO Score Costing You on Your Mortgage?]

Avoiding Medical Bill Problems

So, if you have an outstanding medical bill, what can be done? First, if you are confused by a medical bill, do not ignore it. Contact the provider immediately to discuss the bill. If you are not certain whether you or your insurer should pay the bill, inform your provider that you are working with your insurance company to get the bill paid. Assure them that you will pay your share. Ask that they refrain from sending the bill to a collection agency while you resolve the issue.

If the bill is large and you need to pay it off over time, again, discuss this with your provider. Doctors and hospitals often allow patients to pay their bills off over many months, even interest free. Some provide financial discounts to income eligible patients. If your hospital or doctor provides a discount or allows you to pay over time, ask them to put the agreement in writing. If they do, be sure to maintain timely payments so that the bills do not end up being sent to collection.

Addressing Medical Bills that were Sent to Collection

If you have a medical bill that has already been sent to collection, first make sure that you are obligated to pay it. Contact the provider and/or the insurer to make sure the insurance company has paid all claims and that the provider has applied all available discounts. Then make arrangements to pay your share and ask the agency to remove it from your report after it is fully paid.

If your medical bill had been inappropriately sent to collection due to confusion on whether you or the insurer was responsible for payment, this is not truly a credit issue. Work with the provider or their third party collection agency and ask that the account be deleted from your credit report once it is paid in full.

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Systemic Change May Require an Act of Congress

Many healthcare providers recognize that bills can be sent to collection in error and may agree to delete them from a credit report. However, they are not necessarily required to so do.

The problem of medical bills ruining people’s credit has come to the attention of the U.S. House of Representatives. Congressmen Heath Shuler (D-NC) and Don Manzullo (R-IL) have put together a sensible bi-partisan proposal to address this problem. They feel that medical debt is unique and that it deserves to be treated differently than other types of debt. So they decided to take action by introducing HR 2086, the Medical Debt Responsibility Act. The legislation requires that medical bills (of less than $2,500) that are fully paid off or settled be removed from a consumer’s credit records within 45 days.

This straightforward proposal does not fix the medical billing system but it provides relief for those who’ve paid off their medical debts. It enjoys support across the political spectrum spanning from Rep. Ron Paul to Rep. Barney Frank and has dozens of co-sponsors. Congress should immediately enact this proposal and protect families from any further financial harm due to medical collections.

Be a Savvy Consumer

Illness or injury can result in hardship and medical bills. Ignoring these bills can create problems. Exercise your consumer protections. Keep tabs on the content of your credit report. Pay your bills. And do not allow confusion around your medical bills to ruin your credit and threaten your financial future.

Image: bolistan, via Flickr.com

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