NeatDesk: sheet fed document scanner

Note: After the unpleasant experience of dealing with a large plastic bin of important documents that got soaked with rainwater (thanks to a tiny crack in the lid) I went on a search for the best way to go paperless. My original post about it is here. Here are my reviews of the Fujitsu ScanSnap S1500M, the Fujitsu ScanSnap S1300, Shoeboxed.com, and a tiny portable scanner fron NeatCo called NeatReceipts. What follows is my review of a larger scanner from NeatCo called NeatDesk.

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As you can see, the NeatDesk scanner ($385, left) is significantly larger than the NeatReceipts scanner ($185, right). It's about the same size as the ScanSnap S1500M ($419), and takes up the same amount of desktop space. It's an attractive appliance, and brings to mind the shiny white plastic appliances in Kubrick's 2001 A Space Odyssey.

I already had installed the NeatWorks software on my Mac in order to evaluate the NeatReceipts scanner, and because NeatDesk uses the same software, all I had to do to start scanning was plug in the AC power adapter and the USB cable (both included) and stick some sheets of paper into the input tray. The input tray has three feeder slots for different sized pieces of paper, and it does a terrific job of aligning the sheets of paper when they go through the machine. This is an improvement over the ScanSnap, which will occasionally grab a sheet of paper incorrectly and pull it through at an angle. With the three-slot input tray, I was able to insert full-size pages, receipts, and business cards and scan them all at the same time without jamming. The scanner can handle up to fifteen cards, fifteen receipts and fifteen full-size pages.

I tested the scanner with a full load of 50 sheets of paper, set for double-sided scanning, and it processed them them in 3 minutes, 40 seconds. It would have been faster, but after it had whipped through the first four sheets, there was a considerable pause between each of the next 46 sheets of paper. The ScanSnap S1500M processed the same 50 sheets in 2 minutes, 19 seconds. Not only was the NeatDesk slower than the ScanSnap, it was also slightly noisier. Another distracting NeatDesk behavior is the way the motor continues to runs for a couple of seconds after it has processed all the sheets of paper. I assume this is to make sure it hasn't left any unscanned pages in the input tray.

I also witnessed the NeatDesk allow two sheets of paper to go through the scanner at the same time, which means one of the documents went through unscanned. This has never happened to me with the ScanSnap S1500M. That's because the ScanSnap has an ultrasonic sensor that detects when two sheets of paper have stuck together. For my purposes (becoming paper free) I need a scanner I can trust to scan each document I give it, because when I'm done scanning a pile of documents, I send them to the shredder and they are gone for good.

After the pages are analyzed, there's quite a long wait for them to be analyzed by NeatWork's optical character recognition software. And from my experience, the software doesn't do a great job of OCRing the text. It does a better job if you click the "reanalyze" button, but that takes more time. It also fails to accurately and consistently enter the OCRed text into the proper fields in Neatwork's database form. I greatly prefer my ScanSnap/Evernote method. I scan in documents as fast as the ScanSnap can take them, and Evernote works in the background, performing high-quality OCR so I can find scanned records by entering keywords in Evernote's search bar. The NeatWorks software allows you to scan new documents while it's processing the previously scanned ones, but the overall experience feels more sluggish with NeatWorks than it does with Evernote.

That said, there is one thing I like about NeatWorks that Evernote can't do: the ability to edit your scanned documents. You can delete blank pages and rotate pages that are upside down using NeatWorks. With Evernote, you have to locate the file and use an image editor utility to rotate the pages.

While I never once experienced a paper jam or misaligned document with the NeatDesk scanner, my first choice for a paperless office remains the Fujitsu ScanSnap S1500M. It's slightly more expensive than the the NeatDesk, but its speed, quiet operation, stuck-together-sheet detection, and integration with Evernote make it the clear winner.

Mark Frauenfelder – Editor-in-chief of MAKE magazine and the founder of the popular Boing Boing weblog, Mark was an editor at Wired from 1993-1998 and is the founding editor of Wired Online.

What I Got My Son for Christmas

This year, as a special Christmas gift for my 2½-year-old, I opened him a savings account with our credit union. Now keep in mind it's been over 20 years since I opened any sort of deposit account with a financial institution, so I wasn't exactly sure what I needed to do. And since I had no interest in having to come back four times for lack of proper documentation (think DMV people), I brought everything plus a change of diapers. You would have thought I was trying to borrow mortgage-sized money.

??And as the line behind me grew longer and longer, the lovely teller could tell I was getting frustrated with her line of questioning. 'Do you have his driver's license number? Do you know if he's ever bounced a check? We're going to have to check his Equifax before we open the account. Do you want him to have online access to the account or an ATM card?" How many times can you answer different questions with the same answer? 'He's 2 years old, and while he's wanted in 9 states for an old Ponzi scheme... he's never bounced a check."??

The upside to all of this is an established relationship with a recognized financial institution and the future benefit of compound interest, albeit $195 at 1.25% annually. So just in case we ever go back to true relationship-style banking, he'll have that to fall back on.

??I wonder how long it will be before he gets his first credit card offer in the mail. I'm guessing before he turns 3.  

John Ulzheimer – Credit scoring and credit reporting expert and author, John is the President of Consumer Education for Credit.com. Formerly with Equifax and Fair Isaac, John shares his unique insight of the inner workings of credit scoring models and the credit reporting industry on CreditBloggers.com.

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